You can cancel your contract within 30 days without giving reasons in writing (eg letter, fax, email) or also by returning the thing if the goods before the deadline expires. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

T.R.S. Bike Performance, Christian Neumann, Annenheider Str.162a, 27755 Delmenhorst, Germany


In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.

Please note:

Please send, if possible, the goods are not returned as unpaid but prepaid package to us. We will gladly refund to you the postage in advance, as far as we have to pay the return costs. Please avoid damage and contamination of the product. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in suitable packaging. The above procedures are not a precondition for the effective exercise of the right of withdrawal!

Exclusion of right of withdrawal

The right does not apply to contracts for the supply of goods, which are clearly identified as a 2nd choice or (B.Ware), are clearly tailored to personal needs and are produced according to customer specifications or are not suitable due to their condition for a return are.

Copyright 2017